We stand behind our work completely. If you don't see measurable results within 90 days, you don't pay.
We know that hiring a marketing service involves trust — especially if you've been burned by an agency before. That's why we back our GBP Management service with a simple, unconditional guarantee.
If you don't see a measurable increase in customer activity on your Google Business Profile within 90 days of starting our GBP Management service, we'll refund your payment. No questions asked.
Customer activity means profile views, website clicks, direction requests, and phone calls tracked through your GBP. These are real, measurable metrics that Google tracks and reports — not numbers we make up.
We guarantee: More people finding your business on Google. More profile views, more clicks, more engagement. This is within our control — it's what GBP optimization directly affects.
We can't guarantee: More leads or sales. Once someone finds you on Google, what happens next depends on your website, your phone manner, your pricing, and your sales process. We can get more people to the door — what happens after they knock is up to you.
This is an honest distinction. We've seen businesses triple their profile views and still not convert calls into jobs because of factors outside our control. We'd rather be upfront about this than overpromise.
We've seen what properly optimized and actively managed Google Business Profiles can do for local service businesses. The results are consistent and predictable when the work is done correctly. We're confident enough in our process to put our money where our mouth is.
The 90-day timeframe is deliberately generous. Most clients see meaningful improvements within the first 4–6 weeks. We give 90 days to account for more competitive markets where ranking improvements take longer.
If you've been a GBP Management client for 90 days and haven't seen a measurable increase in your profile's customer activity metrics, simply reach out to us at toconnor@localopp.com and we'll process a full refund. No hoops to jump through.
The guarantee applies to: GBP Management (monthly or annual plan)
The guarantee does not apply to: One-time GBP Optimization (though we'll still work to make sure you're happy with the results)
Get a free GBP audit and see exactly where your profile stands.